[ Certification Information ]

As interest in quality of education increases, ISO 21001:2018 has been developed through international consensus to provide the educational services that learners expect. This International Standard specifies the Educational Organizations Management System (EOMS) requirements and aims to provide educational services to satisfy learners and other beneficiaries.

The education organizations management system is applicable to all educational institutions, including schools and academies, special educational institutions and remote educational institutions, and can be integrated with other management systems based on the HLS (High-Level Structure), a common international standard.

ISO 21001:2018 does not apply to organizations that produce or manufacture educational products, and organizations should aim to increase learners, clients and staff satisfaction by effectively applying EOMS, including system improvement processes.

[ ISO 21001:2018 Certification Scope ]

It is divided according to the legal system and education organizations related to characteristic of education

[ ISO 21001:2018 Requirements ]

All requirements in ISO 21001:2018 are general information that can be applied to any organization providing services, regardless of type, size or nature of the organization, and arebased on the ISO 9001:2015 Quality Management System.

• Scope
• Normative references
• Terms and definitions
• Context of the organization
• Leadership
• Planning
• Support
• Operation
• Performance evaluation
• Improvement

[ The importance of ISO 21001:2018 ]

• 1. Social responsibility is strengthened by providing inclusive and fairquality education.
• 2. It can be a means for educational institutions to demonstrate their commitment to effective education management practices.
• 3. Improve the education system, enhance the reputation of educational institutions, and promote excellence and innovation.
• 4. All students have equal learning opportunities regardless of religion, ethnicity, culture, gender, ability, or disability.

[ The effects of ISO 21001:2018 ]

• •  Demonstrates to stakeholders that they are working to improve the training system and demonstrates greater trust and influence by achieving ISO 21001 certification.
• •  Educational institutions benefit from providing more effective and appropriate learning experiences that align with the organization's mission and vision.
• •  Through ensure suitability of international standards, improve public awareness of education delivery services.
• •  It helps educational institutions provide continuous quality in a variety of educational environments.